Employment Opportunities

Portsmouth Historical Society

Title: Welcome Center/Museum Shop Associate
Status: Part-time, seasonal
Reports to: Welcome Center Coordinator

Summary: Seeking a people person who enjoys history, to greet guests and members at Discover Portsmouth Welcome Center. Interact with over 30,000 visitors a year who look to us to provide information on Art, History and Culture of the area, restaurant recommendations or something to do on a rainy day. Manage multiple types of sales.
This is a 2 day per week position from April 1-December 23, plus training at the end of March. You must be available for minimum of two Sundays a month (preferably 4) and one weekday (TBD) including holidays. Flexibility with advanced notice.
Note: There is a possibility of adding an additional 1-2 days/week from Memorial Day through mid-October for the appropriate candidate.

Responsibilities – Open and close the Welcome Center which houses rotating exhibits, rental space, a vibrant Museum Shop and public restrooms. Greet Visitors in a friendly and professional manner.
Assist in Museum Shop with accurate entry for credit card or cash sales and knowledge of stock to encourage sales. Count Cash at start and close of business with daily close out procedures.
Handle sales of tickets to our walking tours & events. Promote Portsmouth Historical Society memberships. Process phone and on-line orders. Answer phone. Support Volunteers as assigned; other administrative jobs as assigned. Daily housekeeping as directed including stocking shop, rack cards and restrooms.

Qualifications and Skills
Must know Portsmouth and keep abreast its offerings and events, including those at our John Paul Jones Historic house museum.
Minimum of one year experience in sales, tourism, hospitality or customer service required. Problem solve efficiently while remaining friendly and welcoming. Multi tasking and flexibility essential. Ability to lift 25 lbs.
Advanced computer skills including Point of Sales software a plus. Ability to learn, and comfort with using multiple software programs, including sales, reservations, and member data.

Work Schedule
The schedule is 9:00am-approx. 5:30pm. (Welcome Center is open 9:30-5:00, seven days per week.) Lunch of 30 minutes is unpaid. Some evening hours may be available during events and outside rentals.
Job description is subject to change.

Cover letter and resumes should be sent to resumes@portsmouthhistory.org by March 1, 2018.