Employment Opportunities

The Portsmouth Historical Society is seeking a new permanent Executive Director. For more information, please see the job description below.

 

Executive Director Job Description (2019) (PDF)

 

Welcome Center/Museum Shop Associate

Status: Part time/seasonal
Reports to: Welcome Center Coordinator and Museum Shop Manager

This position helps to ensure that every guest who enters the Discover Portsmouth center has a positive experience. The Discover Portsmouth center, a component of the Portsmouth Historical Society, acts as the Welcome Center for the City of Portsmouth as well as housing art exhibitions, a museum gift shop, historic walking tours, staff offices and those of several associated organizations. As the first point of contact with the public, you are a vital member of the Portsmouth Historical Society and its affiliates. Your daily role as Associate will be as both a greeter and a cashier for the shop. The Associate must become knowledgeable about current and future exhibitions, programs and related activities of the Portsmouth Historical Society as well as proper customer service, cash handling and reporting procedures. Work Schedule: Memorial Day through Columbus Day, plus training. 2 days/week, to include Saturdays. Other day to be determined. 9:00-. 5:30. Thirty minute unpaid lunch. Additional hours for events and special activities may be available. Flexibility with advance notice.
Essential Functions

  • Open and close Discover Portsmouth which houses the Welcome Center, museum galleries, museum shop and public restrooms.
  • Greet all guests in a friendly and professional manner and share information enthusiastically with visitors.
  • Complete routine tasks such as opening and closing cash register, selling walking tours, event/lecture tickets and memberships, maintaining a clean, orderly work environment and visitor area.
  • Provide accurate information about the Portsmouth Historical Society and its affiliated activities; the City of Portsmouth, especially its history, arts and culture; and other areas of interest such as restaurants to enhance the visitor experience.
  • Answer phone, respond to inquiries, transfer calls and/or take messages as needed. Process museum shop phone orders.
  • Keep current on all organization policies, specials, promotions, coupons, and changes.
  • Support volunteer greeters/docents/tour guides.

Minimum Qualifications

  • Possesses basic mathematical skills and effective communication skills.
  • Must be able to complete accurate cash and credit card transactions. Must be capable of accurately closing out a shift, balancing a till, and logging payments. (Training provided.)
  • Must be comfortable interacting with visitors on a daily basis.
  • Must have strong customer service skills, ability to multi-task and maintain composure under hectic conditions; good general computer skills; must be organized, self-motivated, proactive, and reliable.
  • Successful applicant must demonstrate the ability to perform the essential functions of the job as outlined in the position description.
  • Ability to lift 25 lbs.

Preferred Additional Qualifications and Experience

  • Bachelor’s Degree or equivalent life experience.
  • Minimum of one year experience in sales, tourism, hospitality and/or customer service.

Job description is subject to change.
To Apply:

Send Cover Letter and Resume by April 15, 2019 to
resumes@portsmouthhistory.org

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